Yun Feng
“While many online/discount real estate agents focus on pricing as their differentiator, Roxana stands out being our agent of choice because of her experience, professionalism in rectifying difficult issues, and, most importantly, her continuous effort being an advocate representing both buyers and sellers. In May 2019, my wife and I met Roxana during one of the open houses. Immediately, we were impressed because of her knowledge of the subject property and flexibility in many after-hour tours. Since we had a few contingencies in our offer, Roxana showed much patience working with our agent being a great advocate. Although there were few hiccups during the 3 months-long process, Roxana never once showed signs of disappointment or finger-pointing. Her energy and focus were always devoted to finding resolution with full transparency. And most importantly, she did those with smiles. There will always be a place for agent who is willing to offer more competitive fees due to discounted service and capabilities. For those who value quality of experience and ability to deliver, Roxana should be on top of your list.”
